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Payment Policy

Online shopping at Toydha.com is on a prepayment basis, orders are only processed once payment has been received in full. We have provided you with few hassle free payment plans.

Method 1. Direct Bank In (Recommended)
Recommended for Malaysia customers, direct payment via Online Bank Fund Transfer / Interbank GIRO / Cash Deposit Machine. Foreign customers without Paypal may use Wire Transfer with the same details

We use Maybank or Maybank2u.com.my as our local payment portal:
Bank: MALAYAN BANKING BERHAD (MAYBANK)
Swift Code: MBBEMYKL
(For Non-Maybank Account Holder, you can easily make payment via Interbank GIRO Transfer [IBG] too)

Please send us the payment details of  :
a. Order reference no.
b. Your name and contact no.
c. Bank Name
d. Banking Date
e. Banking Time
f. Banking Reference No
g. Payment amount you have made and indicate if cash or cheque
h. Cheque number if payment by cheque

Please include our email address payment@toydha.com when you make the payment. Maybank will notify us through email once the transaction is completed and we will be able to update your order status immediately.

 

Method 2. Secure Credit Card Payment

1. Credit Card payment in Malaysia Ringgit
We understand how important security is when making online purchases. As a result, we have appointed PayPal (the world largest Internet payment company) to handle all our online payment transactions. Toydha.com does not retain any of your payment card information, this transaction is handled by independently by PayPal.

In order to use credit card to pay in Malaysia Ringgit, please select Credit Card to pay via Paypal during checkout.

 

2. Credit Card payment in foreign currency
We work with PayPal to represent us as our worldwide payment gateway provider in foreign currency. You do not need to register at Paypal for the transaction. Just pay using your credit card via Paypal and when asked to save your information at the end of the transaction at PayPal, click NO.



PayPal is a global leader in online payments with a total payment volume of US$71 billion in 2009 – approximately 15% of global ecommerce and 16.5% of US ecommerce1. Every 1 out of 3 online shoppers in US has a PayPal account.

Payment via Paypal is guarded with a relentless fraud screens, address (AVS) and card verification (CVV2) checks, and 128-bit encryption for payments. PayPal adheres to international PCI (payment card industry) and CISP (cardholder information security program) standards for data protection. These standards are designed to help protect your from fraud and loss of data. Toydha.com does not retain any of your payment card information. To know more, please visit www.paypal.com
.

In order to use PayPal, please select PayPal / Credit Card to pay via Paypal during checkout.

  

 Method 4. Cash On Delivery

   

Worry about making payment before delivery? 

For Order which is MYR 130.00+, we have provided a hassle free Cash On Delivery (COD) Service at your door step. The current coverage areas are Kuala Lumpur, Selangor, Penang, Johor. You may check your postcode here whether your address does covered by this service.


Terms and Conditions for International Purchase (except Singapore)

Preventive Measures Against Credit Card Frauds
a. First-time customers:
For your protection and ours, it is important to make sure credit cards are being used by their proper owners. So, it is possible that customers ordering more than USD500 for the first time from Toydha.com may need to fax or email us at payment@toydha.com information on the credit cards. If that is necessary, we will let you know by email. We may request you to send a copy of the front page of your monthly credit card statement or bill. (This is the document that shows your charges for that month.) Another option is to send us a copy of the front and back of the credit card along with a utility bill (water, electricity, or gas) that shows your shipping address. Your privacy is assured. Please understand that we respect your privacy and are not collecting information on your personal spending habits. (We do not sell or distribute any of your personal information. Please click here to view our Privacy Policy.) If you are sending us a copy of your credit card statement, you may remove any purchase history from this document if you are more comfortable to do so. All we need is your credit card company's logo and address, your name and address, and the last 4 digits of your credit card. Thanks for your cooperation!

Repeat Customers
No fax/email on credit card verification will be needed.

Why do we take these steps?
Unlike credit card purchases made by customers within Malaysia and Singapore, international orders cannot be verified electronically or by telephone. The extra step of faxing/sending the information is necessary for your protection and ours, to make sure that you are the actual credit card holder.

 

1Based on Forrester’s estimates of US e-commerce, with the addition of eBay Inc. internal metrics totaling approximately US$256B.

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